× Home Page About Us Locations Services Blog Contact Dealership Form
MENU
Online Reservations Now
20% Discount

Ekar General Rental Conditions

DRIVER CERTIFICATE AND AGE LIMITATIONS

You must be at least 21 years old and have at least 2 years B group license to rent a car. The vehicle can be rented by taking the young driver's fee for middle and upper class vehicles in accordance with the condition of being stable at the age of 21 and the condition of driving license period.

In order to use the Young Driver Fee application, the conditions listed below and in the table must be met.

In order to rent the vehicles in the economic group, at least 21 years of age and 2 years driving license is required.

In order to rent the vehicles in the middle group, at least 23 years old and 3 years driving license is required. People between the ages of 21-23 and who have a driving license for 3 years can rent a car from the middle group by paying the Young Driver fee.

In order to rent the vehicles in the upper group, at least 25 years of age and 5 years driving license is required. People between the ages of 23-25 ??and who have a driving license for 5 years can rent a car from the upper group by paying the Young Driver fee.

In order to rent the vehicles in the luxury group, at least 27 years of age and 5 years driving license is required. People between 25-27 years of age and with a 5-year driving license can rent a car from the upper group by paying the Young Driver fee.


Applicable age range of young driver Young driver applicable driving license limit
EKONOMİC 18-21 years of age Min. 2 Years
MIDDLE 21-23 years of age Min. 3 Years
TOP 23-25 years of age Min. 5 Years
LUXURY 25-27 years of age Min. 5 Years


RENTAL PERIOD

Minimum rental period is 24 hours for daily rentals and 30 days for monthly rentals.

ISSUES INCLUDED AND NOT INCLUDED IN THE PRICES:

18% Value Added tax is included in the price for the daily car rental service with Damage Liability Assurance, Theft Assurance. The maximum limit is 30 days with the condition that the maximum limit is 30 days. The maximum mileage is limited to 3500 km. Fuel, Personal Accident Assurance, Mini Damage Assurance, Discretionary Financial Liability Assurance, One-Direction Fee, Office Availability / Delivery Fee, Baby Seat, Navigation, Bridge and Highway Pass Device-Card Usage Fee with Additional Driver It is also calculated. The vehicles must be returned with the amount of fuel available at the time of delivery to the customer. For vehicles returned with missing fuel, the difference in fuel is charged together with the service charge. For monthly rentals, mileage is limited to 3500 km. Mileage fees vary by group. You can get detailed information from our reservation center or our offices.

ONE WAY FEES

If the vehicle is taken from one city and returned to another city, the one-way fee provided by Ekar is applied. Fee information varies by office and can be viewed at the time of booking. You can get detailed information by calling our Reservation Center.

ADDITIONAL DRIVER SERVICE

In order to use the vehicle by the person and / or persons other than the lessor, it is possible to add the Driver's License information of the additional driver to the Lease Agreement with an additional fee. You can call our Reservation Center for price and detailed information. (Additional driver hire conditions are the same as those found in Driver's License and Age Restrictions.)

VEHICLE DELIVERY AND DELIVERY SERVICE

Before the delivery of the vehicle you have booked, you will be informed at our offices and your credit rating will be checked and evaluated with the Findeks application of the Credit Registration Office.

VEHICLE RETURN TIME

In case of delays up to 3 hours on the return of the vehicles, 1/3 of the rental price applied in the contract is charged for each hour and in case of delays exceeding 3 hours, one-day rental price is collected.

TERMS OF PAYMENT

The total rental amount and assurance fees are charged at the beginning of the rental with the credit card of the person renting the vehicle. There is no cash payment, debit and virtual card application.

Rental Contract switched on during the rental and Turkey are also organized according to the laws in force and application. Ekar General Rental Conditions are valid for the leases to be realized. The difference in the invoice amount that may occur at the end of the lease is charged or refunded at the rental point. The credit card holder must be present at the time of rental. No credit card rental can be made. In addition to the rental price, the credit card submitted by the customer, according to the vehicle brand and model to be rented, between 1000 TL and 2500 TL provision is made.

Therefore, limit availability is required (up to the total value of rent and deposit). Provision is made at the end of the lease, if any additional services, guarantees, missing fuel, damage, penalty, etc. will be refunded to the same card. Provision cancellations are reflected to your credit card within 10 working days after the refund is made due to the internal communication of the bank.

CANCELLATION OF RESERVATION, RETURN OF COLLECTION, CHANGE OF RESERVATION, ADMINISTRATIVE FEES, UNUSED DAYS AND RENTAL EXTENSION

CANCELLATION AND REFUND CONDITIONS:

If pre-paid reservations are canceled up to 24 hours before the pick-up time, Ekar will refund the full rental fee.

For prepaid reservations, when the vehicle is delivered between 24 hours and 2 hours, 1 day rental fee will be deducted and the remaining amount will be returned by Ekar. (No refund for 1 day bookings)

For prepaid bookings, cancellation fees are not refundable for cancellations made 2 hours before the delivery of the vehicle.

For pre-paid reservations, the vehicles belonging to our customers will be waited for 2 hours from the time of delivery and our customers will be able to take their vehicles within these two hours. After 2 hours, the reservation will be automatically canceled by the system and the fee will not be refunded.

The cost of the unused days in the early delivery of the vehicle is not refundable.

Users with foreign driving licenses are required to present their passports to the rental office. Otherwise, the prepayment amount will not be refunded.

Refund of Prepaid Reservations will be credited to your card within 3-5 business days, depending on the Bank's transaction volume.

In order to be able to deliver the vehicles to our customers in the prepaid reservations, General Rental Conditions and the following conditions must be fulfilled. If the following conditions are not met, the vehicle cannot be delivered and no refund will be made.

The payment method is credit card only and there is no cash payment and debit card application.

The amount of provision varying according to rental and vehicle groups must be provided from the credit card of the person. The credit card must have the name and surname of the person who will make the rental.

The person who will take the vehicle must present his driver's license to Ekar office.

The discount earned through the Prepaid Reservation cannot be combined with any other campaign.

RESERVATION CHANGE:
A pre-paid reservation cannot be modified. In case of a change of reservation, the cancellation of the reservation is required and the above cancellation / refund conditions apply. After cancellation, a new pre-paid reservation can be made according to the requested change.

UNUSED DAYS:
If the vehicle is returned before the date range specified in the booking form after the start of the rental, no refund will be made for the unused days. In the event that our customer does not receive the vehicle at the date and time specified in the booking form despite the prepaid reservation, the prepayment amount collected will not be refunded.

RENTAL EXTENSION:
In the case of a pre-paid reservation, if the rental period exceeds the return date specified in the reservation form, the additional amount to be incurred when the rental agreement is extended is charged from the credit card submitted by our customer at the beginning of the lease from the Ekar List prices valid on the date of extension.

TRAFFIC FINES:
All liability and financial traffic fines arising from non-compliance with the applicable traffic laws belong to the user. The traffic and illegal bridges, motorway crossing fines, which occur during the rental period of the vehicle, but which have been received after the end of the rental, are collected from the person and / or company specified in the rental agreement. The time to pass due to the retention of the vehicles by official or local authorities for any reason is accepted within the contract period. 30TL + VAT service charge is applied for traffic fines.

IMPORTANT NOTES:
In case of an accident, it is obligatory to keep an accident report in accordance with the shape of the accident or to contact the nearest police or gendarmerie station and to receive accident, theft and alcohol detection reports and to provide information to the Full Support Line 0850 304 3527 7/24.
In case the vehicle is stolen, it is obligatory to contact the nearest police or gendarmerie station and provide information to the Full Support Line 0850 304 35 27, which is available 24/7.

Otherwise, all guarantees purchased will be deemed void and all damages incurred shall be collected from the tenant including the material and moral losses given to third parties.

If the vehicle breaks down or if support is needed for any reason, assistance should be obtained from the telephone number 0850 304 35 27 which is available 24/7.

- Please make sure that the Vehicle Delivery and Receipt Form is completed and signed mutually at the beginning of the rental and during the refund.
- To extend the rental period, to notify / change the return time and day, please call the rental office or our Booking Center.
- In case of accident, vehicle breakdown or any need for support during the rental, call the Full Support Line 0850 304 35 27. zbr>-In case of periodic maintenance mileage of the vehicle during your use, please call our Full Support Line at 0850 304 35 27 so that you can continue your journey safely.
- In case of accident or theft of the vehicle as ONE SIDED, the accident, theft and alcohol detection reports should be obtained by contacting the nearest police or gendarmerie station without changing the location of the vehicle.
-In the case of DOUBLE-SIDED accidents, drivers are obliged to fill the Material Damaged Accident Detection Report as indicated on the report, except in cases stated in the following articles. In the case of double-sided accidents, the traffic accident detection report is only issued by the traffic police in the following cases.


- If a motor vehicle without a driver's license is used,
- If the driver is underage,
- If the driver suspects alcohol or mental health,
- If one of the vehicles involved in the accident belongs to public institutions,
- In case of damage to goods belonging to public institutions,
- In the event of a traffic accident, damage to the belongings of third parties,
- If one of the vehicles involved in the accident does not have traffic security,
- A traffic accident has resulted in death and / or bodily harm.

GUARANTEES
A description of our guarantees is given below. The explanations are for general and informational purposes. Ekar reserves the right to change this information over time.

The guarantees included in your reservation are included in your quotation and / or confirmation of booking.
You can purchase assurances not included in your prices from our sales offices at the beginning of the rental. You can also get detailed information about the applicable limits from our sales offices.

Discretionary Liability Assurance (LI-SLI): 3. Assurances covering damages to persons.

Mini Damage Assurance (SCDW): It is the customer assurance and repair assurance for the damages below the amount determined by Ekar.

Personal Accident Assurance (PAI): It is a guarantee that guarantees the driver and the occupants within the guarantee limits. Calculated based on the number of seats in the vehicle.

THE ABOVE GUARANTEES ARE FOR GENERAL AND INFORMATION PURPOSE. DETAILED INFORMATION CAN BE TAKEN FROM OUR LEASING OFFICES.

Ekar Global is a car rental company that has the IATA Member, A Group tourism and travel agency and TOKKDER member Rent A Car certificate, subject to the control of the Ministry of Tourism.