Rezervasyon

Reservation Form

>PICK-UP
Pick-Up Location
Pick-Up Date
Pick-Up Time
RETURN
Return Location
Return Date
Return Time

FAQ

  • Will you give me a discount?

    Prices on our site are constantly updated; we are making price adjustments to satisfy both our company and our customers by evaluating our available vehicles , the vehicles that will return in the coming days and the number of the reservations we receive.

  • Do you have new vehicles in your fleet?

    None of the vehicles in our fleet are more than 2 years old. Vehicles over the age of 2 are removed from the fleet because they are constantly failing and need more care. Therefore, we do not have any older vehicles and our prices do not differ.

  • Do I get the same car I have booked?

    If the vehicle you booked in advance is not available at that time, an upper segment vehicle will be provided at the same price.

  • Can the vehicle be picked up and returned at the airport?

    If you are notify us of your flight details (airline name, departure location and estimated landing time or flight number) for at least 1 day of rental, a member of our staff will meet you and deliver your vehicle. (24 hours)

  • What is needed when the contract is being filled out?
    • Your driving license
    • Your credit card. (If the card belongs to someone else, it is also necessary for the person to be present during the rental.)
    • ID Card (If the nationality is a Turkish citizen) or passport
    • Business Card, If available
  • Do you send a replacement vehicle in case of an accident?

    If we have caused an accident without violating the traffic rules, we will provide replacement vehicle service within 24 hours if you have provided official records.

  • If the car malfunctions, will it be covered by insurance?

    Not all the insurance companies in our country cover the mechanical malfunctions in vehicles. However, failures not caused by the user are our company's responsibility. Our client needs to contact our office in case of a malfunction. In such cases, our clients are directed by experienced staff in our offices, so that they do not encounter a financial problem at the moment.

  • What is the maximum car Rental period?

    We have no limitations in this regard.

  • Can you provide vehicles that are not in your car park?

    The Ekar Global fleet has the most demanding models. Our company, which has been in the long-term car rental business for a long time, can supply different vehicles to meet your requests from the right places. Do not rent a 4x4 jeep, pick-up, minibus, panel van, luxury car etc. Do not rent without asking us.

  • Can someone else drive the vehicle?

    The vehicle can be driven by other person / persons than the leaseholder; by adding the additional driver / drivers information on the lease agreement. Otherwise in case of any accident, all insurance shall be deemed to be null and void and the person who drives the vehicle shall be held separately and jointly responsible.

  • Why is the pre-authorization being taken?

    Pre-authorization is obtained from the credit card in case the rental period is extended or leasing conditions are exceeded.

  • Can I return the vehicle to the city I want?

    You can return the vehicle you rented in a different city. You can get information from our offices, about one way fees.

  • Can I trust you that the car is well maintained?

    When the vehicle is rented, the mechanical problem brings us an additional burden both in terms of economy and personnel. For this reason, all of our vehicles are periodically maintained by our contracted services.

  • Do you deliver the vehicles with full tank of fuel?

    The vehicles are delivered with the current amount of fuel in the tank and requested to be returned with the same amount of fuel. This is done because of the high number of vehicles in the fleet.

  • Do you have diesel vehicles?

    We have diesel vehicles in our Fleet.

  • Can I go abroad with my rented car?

    Unfortunately, this is not possible.

  • Can I rent a car with chauffeur?

    We offer chauffeur driven car Rental services.

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